Terms & Conditions

Online Sale Terms & Conditions

SPECIFIC TERMS & CONDITIONS OF THE ONLINE SALE (the “EVENT”)

These Specific Terms & Conditions of the EVENT shall apply to the offer and sale by Al-Ansari & Bhasin to you in connection with the EVENT and by making a purchase of any item/ product listed under the EVENT, you warrant that you have read and agree to abide by these Specific Terms & Conditions of the EVENT, along with our Website Terms of Use and Standard Terms and Conditions of Sale on our Website. PLEASE BE INFORMED, these Specific Terms & Conditions of the EVENT are supplemental to our Standard Terms and Conditions of Sale on our Website and in case of any discrepancy between the Specific Terms & Conditions of the EVENT and Standard Terms and Conditions of Sale on our Website, these Specific Terms & Conditions of the EVENT shall prevail to the extent of such discrepancy related to the EVENT, as follows:

Shipping time frames and terms:

  • Due to an overwhelming number of orders, there may be a delay in the shipment of your order beyond 48 hours. Kindly bear with us, we will endeavour to arrange timely delivery of your order to the best of our ability. No claim can be made for any possible delays in the deliveries of your orders.

    Return processing disclaimer:

  • All items/ products under the EVENT are being sold on an AS IS BASIS. Customers are informed that the items’/ products’ packaging/ boxes may be soiled, torn, broken or damaged but the actual items/ products shall be free from any defect.
  • There is strictly a “NO EXCHANGE POLICY” and “NO REFUND POLICY”that shall be followed on the sale of any item/ product listed and sold under the EVENT. The customers cannot seek any exchange or refund of any item/ product purchased under the EVENT.
  • Exception: All items/ products, exchange will be permitted in only our Hawally branch” store, within 14 days of purchase with a valid receipt.
  • Refunds are allowed in ONLY the case ite,/product is not soiled, torn, broken damaged but the actual items/ products shall be free from any defect.

    Delivery Charges:

  • All purchases will have a flat shipping charge of KD2.500, that will be charged/ included at the time you complete your payment transaction to the total bill.
  • All international purchases under the EVENT will have a fee of based on the item during the checkout period for delivery.

    Item/ Product descriptions:

  • We have taken utmost care and endeavoured to ensure error free uploading of items/ products and their descriptions. However, we do not warrant that the content of the Website including, without limitation, items’/ products’ descriptions, pricing, photographs etc. under the EVENT, are accurate or complete.

    We reserve the right to revoke any stated offer on our Website and/ or EVENT, and to correct any omission, error, or inaccuracy, before or after an online order has been submitted, whether or not the online order has been confirmed or your payment has been processed, as permitted by law.

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